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Frequently asked questions
Frequently asked questions
How do I issue a ticket after booking?
Open the booking and review the passenger details, fare conditions and payment status. Follow the ticketing steps shown in your account. If a ticketing deadline applies, complete the process before it expires.
Can I hold a fare while my client pays?
Where can I find my booking confirmation?
Which currencies can I use?
Why has the price changed?
Can I change or cancel a ticket?
How do refunds work?
What should I do if the airline changes my flight?
Where can I check the baggage allowance?
Can I correct passenger details after booking?