General information about using OTA Tickets. Booking-specific conditions are shown before confirmation.
1. Using the platform
Use OTA Tickets to search available travel services, compare options and manage bookings. Keep your account details secure and provide accurate information when using the service.
2. Bookings & passenger details
Review names, travel dates, routes and contact details before confirming. Passenger names should match the travel documents required for the journey. A reservation is confirmed only when the relevant confirmation or ticket has been issued.
3. Prices & payments
Prices depend on availability and may change before confirmation. Review the final total, payment currency and any displayed taxes or service charges. Available payment options are shown during booking.
4. Changes, cancellations & refunds
The fare conditions and supplier rules explain whether a booking can be changed, cancelled or refunded. Fees and fare differences may apply. Contact support before making a change if you need clarification.
5. Travel documents & requirements
Travellers should check passport, visa, transit and entry requirements for their itinerary before departure. Review current requirements with the relevant authorities and the operating airline.
6. Supplier services & schedule changes
Flights and other travel services are provided by the relevant suppliers. Schedules and availability may change. Review any notification and the options available for the affected booking.
7. Privacy & communication
We use the information provided to manage enquiries and bookings as explained in the applicable privacy notice. Keep your contact details up to date so you can receive important booking updates.
8. Questions about these terms
If you need help understanding a booking condition, contact support@otatickets.com before confirming. Include your booking reference when asking about an existing reservation.